The Somerset continues to be hit with bank closures and this time it’s National Australia Bank Esk who will abandon their regional customers
I have been advised that Esk NAB will close its doors on 3 November 2022, leaving behind thousands of business, community group and individual customers.
This follows in the wake of the closure of the ANZ branches in Kilcoy, Toogoolawah and Kingaroy over recent years.
Unfortunately, this is now the common theme for the big banks, who believe they can service their customers just as well online.
However, it will always be necessary for community groups, businesses and many individual customers to have access to face-to-face banking services. And we know that many people in regional areas have poor internet connection, or no computer access at all, so internet banking isn’t always the answer.
The other trend we’re seeing in regional Queensland is the issue of cybercrime. More and more people are being targeted in scams and there is a genuine need for victims of these crimes to be able to access their bank in person to discuss their situation.
I am hugely disappointed with the National Australia Bank and their decision to strip services from Esk.
